The Insurance Factory

3.3 out of 5 with 8 ratings

The Insurance Factory

Buy over the phone:
0844 409 7054

Overall Rating

3.3 / 5
5 thumbs
4 thumbs
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Driver Rating - 8 Reviews

Documentation
3.8 / 5
Customer Service
2.9 / 5
Ease Of Purchase
3.7 / 5
Policy Features
3.5 / 5
Value For Money
3.2 / 5

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Why choose The Insurance Factory?

The Insurance Factory has been trading in the UK for more than 20 years, so it’s safe to say it knows what’s what when it comes to van insurance.

It knows how important a van can be to a business, which is why it caters to specialist trades and jobs including scrap dealers, couriers and those that transport fragile or hazardous goods.

And because The Insurance Factory is so aware of the impact a van being off the road can have on your business, it has a long list of extras which can be included in your policy:

  • Guaranteed 14-day van replacement in the event of an accident and regardless of fault or fire/theft claim.
  • Breakdown cover
  • Tool cover
  • Key car cover
  • Gadget cover
  • 14-day like-for-like van hire

That’s a broad range of additional extras and one of the reasons why The Insurance Factory is on The Van Insurer’s panel.

Compare van insurance quotes now with The Van Insurer and see if you can save money on your next van insurance policy.

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Reviews

Christopher
Overall rating
1.6/5
I got rid of my van not long after I took out the policy I tried to cancel policy without success I suppose I will have lost the money I paid will put it down to... I got rid of my van not long after I took out the policy I tried to cancel policy without success I suppose I will have lost the money I paid will put it down to experience and won't be using the insurance factory again

Driver Rating

Documentation
1 / 5
Customer Service
2 / 5
Ease Of Purchase
1 / 5
Policy Features
2 / 5
Value For Money
2 / 5
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5 months ago
Chernyakov
Overall rating
4.4/5

Driver Rating

Documentation
5 / 5
Customer Service
4 / 5
Ease Of Purchase
5 / 5
Policy Features
4 / 5
Value For Money
4 / 5
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6 months ago
Gary
Overall rating
2.2/5
Don't touch they don't tell you they take a big commision and that thee is a cancelation fee also had to call and email on a number of occasions as it took then then 5... Don't touch they don't tell you they take a big commision and that thee is a cancelation fee also had to call and email on a number of occasions as it took then then 5 weeks nefor I even got my docents

Driver Rating

Documentation
1 / 5
Customer Service
3 / 5
Ease Of Purchase
2 / 5
Policy Features
3 / 5
Value For Money
2 / 5
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6 months ago
Hussain
Overall rating
3.4/5
Hi the customer service wating time is absolutely appaling. I was on the phone for 1hour and 30 minutes and i have called several time and the wating time has always been... Hi the customer service wating time is absolutely appaling. I was on the phone for 1hour and 30 minutes and i have called several time and the wating time has always been the same ti apak to someone. The advisor are o.k but some of them need to be more helpful when speaking to customers.

Driver Rating

Documentation
4 / 5
Customer Service
1 / 5
Ease Of Purchase
4 / 5
Policy Features
4 / 5
Value For Money
4 / 5
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6 months ago
Danny
Overall rating
1.8/5
Crap Crap

Driver Rating

Documentation
3 / 5
Customer Service
1 / 5
Ease Of Purchase
3 / 5
Policy Features
1 / 5
Value For Money
1 / 5
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6 months ago
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