One Call Insurance Broker Reviews

Buy over the phone:
0330 022 7730

Overall Rating

3.1 / 5
5 thumbs
4 thumbs
3 thumbs
2 thumbs
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Driver Rating - 22 Reviews

Documentation
3.1 / 5
Customer Service
3.4 / 5
Ease Of Purchase
3.4 / 5
Policy Features
3.1 / 5
Value For Money
3.4 / 5

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Why Choose One Call Van Insurance?

One Call is a UK insurance broker that has been providing van cover for more than 20 years.

In that time, One Call has established itself as a leading insurance provider in the UK.

It provides cover for all types of vans, from Ford Transits to Peugeot Partners, Luton vans to pick up trucks, One Call can help you find van insurance.

And if you use your van for business, One Call can help too, providing cover for a wide range of trades people across the UK.

On top standard insurance policies, One Call also has a selection of van insurance benefits to choose from too, including:

  • Flexible deposits and payments
  • Free Breakdown Membership
  • Protected No Claims Discount
  • Motor Legal Service
  • 24-hour claims service
  • UK call centres
  • Courtesy vehicles

You can compare van insurance quotes with The Van Insurer online and over the phone.

Get quotes now and see if One Call can save you money on your next van insurance policy.

One Call van insurance user reviews

At The Van Insurer we collect real van insurance user reviews from our customers to help you make a more informed decision about your next van insurance policy and broker.

You can find all of our van insurance broker reviews in a dedicated section of our site so that you can read up and learn more about your next broker.

They’re honest, impartial and through our van insurance broker comparison table you can compare brokers based on different features of their service including Value for Money and Customer Service.

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Reviews

Colin
Overall rating
5/5
1st class 1st class

Rider Rating

Documentation
5 / 5
Customer Service
5 / 5
Ease Of Purchase
5 / 5
Policy Features
5 / 5
Value For Money
5 / 5
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2 months ago
Patrick
Overall rating
4.7/5
I have found One Call very professional, helpful, and very competitive in the market place i would definitely recommend to family and friends in future I have found One Call very professional, helpful, and very competitive in the market place i would definitely recommend to family and friends in future

Rider Rating

Documentation
4 / 5
Customer Service
0 / 5
Ease Of Purchase
5 / 5
Policy Features
0 / 5
Value For Money
5 / 5
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2 months ago
Kalman
Overall rating
4.3/5

Rider Rating

Documentation
5 / 5
Customer Service
0 / 5
Ease Of Purchase
5 / 5
Policy Features
4 / 5
Value For Money
3 / 5
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2 months ago
Anonymous
Overall rating
3/5
Purchased vehicle insurance through OneCall. My policy was cancelled by them 18 days into its cover. Staff were unwilling to help resolve the issue. The issue could... Purchased vehicle insurance through OneCall. My policy was cancelled by them 18 days into its cover. Staff were unwilling to help resolve the issue. The issue could easily have been resolved if staff were competent in their role.
As a result I was charged the normal termination fees. OneCall also charged me for a full year of breakdown cover. I was informed by staff that cancellation charges are non negotiable regardless of circumstances.
Huge waste of time, OneCall should focus more on "customer service".

Rider Rating

Documentation
3 / 5
Customer Service
2 / 5
Ease Of Purchase
4 / 5
Policy Features
4 / 5
Value For Money
2 / 5
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3 months ago
Fatig
Overall rating
3.4/5
Too many texts. One text disputing our NCB amount and putting price up. I sent proof of NCB asking for acknowledgement and confirmation that price would not be increased.... Too many texts. One text disputing our NCB amount and putting price up. I sent proof of NCB asking for acknowledgement and confirmation that price would not be increased. I have heard nothing

Rider Rating

Documentation
2 / 5
Customer Service
3 / 5
Ease Of Purchase
4 / 5
Policy Features
4 / 5
Value For Money
4 / 5
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4 months ago
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