Contact Us

Here at The Van Insurer, we aim to provide you with the best possible customer service, ensuring that any queries you may have or services you may require are dealt with as quickly and efficiently as possible.

Find a method of contact below which best suits your needs.

For Van Insurance Quotes

If you have any queries regarding an insurance quotation please contact the following number:

Call: 0330 022 7725

Opening hours:
Mon to Fri: 8:00am -- 7:00pm

For queries about existing policies

If you have any queries regarding your existing insurance policy (e.g. missing documents, change of details etc) you should contact your insurance broker directly.

The Van Insurer does not hold a record of which insurance broker individuals have taken out policies with.

Complaints

We are a service company that guards its reputation and as a result The Van Insurer is committed to providing all our customers with a high standard of service, but things can go wrong in any business and we are here to help resolve your problem, if you have one.

For customer services/complaints call: 0800 044 3420

Opening hours:
Mon to Fri: 09:00am -- 5:00pm

Email: customer.services@vastvisibility.co.uk

Write:
Customer Services Department
Vast Visibility Ltd
1st Floor, Royal Liver Building
Pier Head
Liverpool
L3 1HU

If we are unable to resolve your complaint, you may be able to refer the matter to the Financial Ombudsman Service and we will supply you with details at the time.