Privacy Policy

The Van Insurer – Privacy Policy

Information disclosure

Our IT platform will disclose the information you have entered into the websites to our partner websites for the purpose of providing you with insurance quotations on the requested product. We will also be using your data for our own research and for tracking any purchased policies. By using our site you are giving us permission to use your data in this way.

We will not disclose any of your information to other parties without your permission unless we are legally required to do so by, for example, a court order or for the purposes of prevention of fraud or other crime. By submitting information into our site, you consent to the processing of this data about you by us and the product providers. We may also use the information to inform you of other products and services we supply and to remind you when your renewal may be due.

If you are not happy for your data to be used in this way, please update your contact preferences to be removed from our renewal process each year.

Your personal data

Vast Visibility Ltd, who administer theinsurers.co.uk websites, comply with and are registered under the data protection laws in the United Kingdom and take all reasonable care to prevent any unauthorised access to your personal data.

Under the terms of the Data Protection Act 1998, if you require a copy of the information we have concerning you, please write to the Data Protection Officer and enclose a cheque for the administration fee of £10.00 made payable to Vast Visibility Ltd and send to Vast Visibility Limited, Queen Anne House, Queen Anne Street, Southport PR8 1EH. We are entitled to charge you this fee under the Data Protection Act 1998 to cover our administrative costs.

We reserve the right to alter or modify this privacy policy statement at any time and in response to changes in applicable data protection and privacy legislation.

How we use your personal data

Your personal information is used for the purpose of allowing you to receive insurance prices, informing you of other products and services we offer and fulfill any promotions that we operate. As part of our insurance quotation process, if you choose to receive a quotation you will be sent an email, sms and in some cases will receive phone calls from insurance brokers. This part of the process is mandatory, however to stop receiving additional emails from us you can update your own contact preferences by using our unsubscribe system.

If you have any enquiry about our data protection and privacy policy or practices, please email us – customer.services@theinsurers.co.uk.

Removing data

If you would like us to remove any personal information from our records, then please email us – customer.services@theinsurers.co.uk Please supply your full name, address and date of birth when contacting us in order that we can locate your file. We will make all reasonable efforts to delete your information from our files if it is deemed appropriate.

Monitoring

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunication systems and web sites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller. Please visit the following web sites for further information www.informationcommissioner.gov.uk and www.dti.gov.uk.

Confidentiality

Vast Visibility will endeavor to treat all your personal information as private and confidential. Other than under the terms of this Privacy Statement we will not disclose any of your information to anyone. We would like to bring your attention though to our obligations to disclose information in the following four exceptional cases permitted by law. These are where we are legally compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.

Credit and Validation Searches

During the process of generating a quote some insurance/service providers, including ourselves, might make credit, identity and/or fraud checks and by using our service you authorise them/us to do so. For example this may involve:

  • Credit reference agencies checking details against public or private sources, and using these details to help other companies verify you. The insurance checks are registered as general insurance searches and may be viewed by other companies when you apply for credit or insurance.
  • Records of searches being kept, which may be linked to records of persons financially associated with you.
  • If you give inaccurate details or fraud is suspected this may be shared with fraud prevention agencies, and may also be used by other organisations to make decisions about you and others in your household on credit, insurance (including claims), debt tracing, and to prevent crime.

We may use and share your information to help us and them:

  • assess financial and insurance risks;
  • develop our services, systems and relationship with you;
  • prevent and detect crime.

Cookies and IP addresses

A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We use cookies to help us understand how you have interacted with our site and how you found our site.

Your IP address is a series of numbers which identify a computer (not a person) on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.

Site Security

We use the industry standard secure sockets layer (SSL) 128-bit encryption technology to ensure that all your personal and transactional information is encrypted before transmission. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock. All this technology and our policies are to safeguard your privacy from unauthorised access/improper use and we will continue to update these measures as new technology becomes available.