Should you be unfortunate enough to have an accident in your van, here are some simple steps to follow to ensure you have everything to need to make a claim:

Collect all third party Contact and Insurance details
The the name, address, phone number and insurance details of the driver involved; also take a note of their vehicle’s registration number.

Contact any Eye Witnesses
If there were any eye witnesses present at the time of the accident, do you have their details (name, number, address) so that they may be contacted to give an account of the event?

Find Evidence
Did you manage to take any pictures of the road accident scene, damage to the vehicles or injuries caused? Photos can provide strong evidence to back your claim.

Get a police accident report
Call the police as they will be obliged to file a road accident report which will play a significant role in filing your claim and proving you are innocent. You will receive a reference number from them which you can use when making your claim.

Obtain a medical report
Have your injuries assessed at a hospital and obtain a medical report, this could be critical evidence in your accident claim.

Inform your Insurance Provider
You should inform your insurance provider that you have been involved in an accident within 24 hours of the incident so that the claims process can begin.

If you’re confused and need advice on how to make a claim, call The Van Insurer for helpful, impartial advice on what to do in the event of an accident.

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