Contact Us

Here at The Van Insurer, we aim to provide you with the best possible customer service, ensuring that any queries you may have or services you may require are dealt with as quickly and efficiently as possible.

Find a method of contact below which best suits your needs:

Van Insurance Quote call: 0844 409 7054

Opening hours:
Mon - Fri 08:30 - 21:00
Sat 08:30 - 19:00
Sun 09:00 - 17:30
Sun 10:00 - 16:00

Queries about Existing Policies

If you have any queries regarding your existing insurance policy e.g. missing documents, change of details etc you should contact your insurance broker directly. If you have any queries regarding an insurance quotation please contact the following number:

Call: 0870 225 8207

The Van Insurer do not hold a record of which insurance broker individuals have taken out policies with.

Customer Services/ Complaints

We are a service company that guards its reputation and so are committed to providing all our customers with a high standard of service but things can go wrong in any business and we are here to help resolve your problem, if you are so unfortunate as to have one.

Customer Services/ Complaints call: 0870 225 8207

Opening hours:
Mon - Fri 09:00 - 17.00

Email:customer.services@theinsurers.co.uk

Write:
Customer Services Department, The Van Insurer,
Queen Anne House, Queen Anne Street
,
Southport,
PR8 1EH

If we are unable to satisfy you, you may be able to take your complaint to the Financial Ombudsman Service and we will supply you with details at the time.